Refund policy

Because every item is made to order just for you, we're not able to accept returns or exchanges for buyer's remorse, wrong size, or wrong color — please check our size guide before ordering, since made-to-order pieces can't be restocked or resold.

Damaged or misprinted items: If your order arrives damaged, or the print, placement, or color doesn't match what you ordered, we'll send a free replacement or a full refund — no need to send anything back. Just email us a clear photo of the issue within 30 days of delivery.

Wrong shipping address: If an order is returned to us because of an incorrect address provided at checkout, reshipping charges will apply.

How to reach us: Contact us at thesocialcollectiveculture@yahoo.com with your order number and photo, and we'll take it from there.